Jenna Matthews

Jenna brings a wealth of leadership experience to the board. The first decade of her career focused on people management, talent development, and operational delivery. She holds a CIPD Diploma in Learning and Development and has led a variety of front-line departments in highly regulated environments.

Over the last five years, her work has centred on customer experience excellence and service transformation. A certified Change Management Practitioner and Product Owner, Jenna has led large digital transformation programmes and brings strong technology expertise and strategic decision-making skills to the board.